📄 PRIVACY POLICY

Last updated: 07 July 2025

Byowner.uk (“we”, “our”, “us”) operates an online platform that allows individuals to submit property listings for display. We are not an estate agency, nor do we act as intermediaries in any property transaction.

This Privacy Policy explains how we collect, use, and protect your personal data, in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

We provide a platform where property owners can submit and display property listings. We do not buy, sell, rent, or act as an agent for any property.

2. What Information We Collect

We may collect and process the following personal data:

• Your name and contact details (email, phone, etc.)

• Property details submitted via our form (e.g., title, description, price, address)

• Uploaded images or media files related to a property

• IP address, browser type, and usage data via cookies

• Payment confirmation (processed through a third-party payment service)

3. How We Use Your Information

We use your data to:

• Review and publish property listings you submit

• Communicate with you regarding your listing

• Process payments related to listing fees

• Respond to support inquiries

• Improve and monitor the performance of our website

• Comply with our legal obligations

4. Legal Basis for Processing

We process your data under the following lawful bases:

• Consent – when you voluntarily submit a property listing or contact us

• Contract – to fulfil services you have requested

• Legal obligation – to comply with applicable UK law

• Legitimate interests – such as preventing fraud and maintaining website functionality

5. Sharing Your Information

We do not sell your personal data. We may share limited data with:

• Our web hosting and analytics providers

• Payment processors (e.g., Stripe, PayPal)

• Law enforcement or regulatory bodies, if required by law

6. Data Retention

We retain personal data only as long as necessary to provide services or meet legal obligations. Listings may be archived or deleted at our discretion.

7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time

• Object to certain types of processing

• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise these rights, contact us at: info@byowner.uk

8. Cookies

We use cookies to improve user experience, analyze traffic, and remember your preferences. You can manage cookie settings via your browser.

9. Third-Party Services

We use third-party tools such as Tally Forms to collect property listings and payment processors (e.g., Stripe or PayPal) to handle transactions. These services have their own privacy policies, and we encourage you to review them separately.

10. Security

We take reasonable steps to protect your data using secure hosting, encryption, and access controls. However, no system is 100% secure, and you submit data at your own risk.

11. Contact Us

If you have any questions about this Privacy Policy, email: info@byowner.uk